Privacy Policy

Privacy Policy

Effective Date: February 1, 2026

The Backstory Chiropractic, PLLC (“The Backstory Chiropractic,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website.

By using this website, you agree to the terms outlined below.

1. Information We Collect

We may collect the following types of information:

A. Personal Information You Voluntarily Provide

When you:

  • Schedule an appointment

  • Fill out a contact form

  • Subscribe to our newsletter

  • Submit intake paperwork

  • Communicate with us via email or online forms

We may collect:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Date of birth

  • Health-related information (if submitted through secure forms)

B. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Time spent on pages

  • Referring website

This information is collected through cookies and analytics tools.

2. How We Use Your Information

We use collected information to:

  • Schedule and manage appointments

  • Communicate regarding care

  • Provide requested services

  • Improve website performance

  • Send newsletters or updates (if you opt in)

  • Maintain internal records

  • Comply with legal and regulatory obligations

  • We do not sell, rent, or trade your personal information.

3. HIPAA & Health Information

If you become a patient, your protected health information (PHI) is governed by federal and state privacy laws, including HIPAA.

Any health information submitted through secure intake forms or patient portals is protected in accordance with applicable healthcare privacy regulations.

For more information, you may request a copy of our Notice of Privacy Practices.


4. Third-Party Services

We may use trusted third-party services to operate our website and business, including:

  • Online scheduling platforms (e.g., JaneApp)

  • Payment processors

  • Email marketing services

  • Analytics tools (e.g., Google Analytics)

  • Social media platforms

These providers may collect information in accordance with their own privacy policies. We recommend reviewing those policies directly.

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve functionality

  • Analyze website traffic

  • Enhance user experience

You can adjust your browser settings to refuse cookies; however, some features of the site may not function properly.


6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

While we strive to protect your data, no transmission over the internet is 100% secure.

7. Your Rights

You may:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Opt out of marketing communications

  • Request deletion of certain non-medical personal information

To make a request, contact us at:

📧 dr.haylie@thebackstorychiropractic.com

📍 816 Lake Air Drive - Waco, TX

📞 254-218-5565


8. Children’s Privacy

Our website is not directed toward children under 13. We do not knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.


10. Contact Us

If you have questions about this Privacy Policy, please contact:

The Backstory Chiropractic, PLLC

📧 dr.haylie@thebackstorychiropractic.com

📍 816 Lake Air Drive - Waco, TX

📞 254-218-5565