HIPAA

Effective Date: February 1, 2026


This Notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

The Backstory Chiropractic, PLLC (“we,” “our,” or “us”) is required by law to maintain the privacy of your Protected Health Information (PHI) and to provide you with this Notice of our legal duties and privacy practices.

Our Commitment to Your Privacy

Your health story is personal. We are committed to protecting the confidentiality of your medical information in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable Texas law.

How We May Use and Disclose Your Health Information

We may use and disclose your PHI for the following purposes:

1. Treatment

To provide, coordinate, or manage your chiropractic care.

Example: Discussing your case with another healthcare provider involved in your care.

2. Payment

To obtain payment for services provided.

Example: Sending information to a billing service or collecting payment for services.

3. Healthcare Operations

To operate our practice and ensure quality care.

Example: Quality review, staff training, compliance monitoring.

4. Appointment Reminders & Care Communication

We may contact you via phone, voicemail, email, or text message for:

  • Appointment reminders

  • Care updates

  • Follow-up communication

5. As Required by Law

We may disclose information when required by federal or Texas law, including:

  • Public health reporting

  • Law enforcement requests

  • Workers’ compensation claims

  • Court orders

Your Rights Regarding Your Health Information

You have the right to:

 Request Access

Receive a copy of your medical records (electronic or paper).

Request an Amendment

Request corrections if you believe information is incorrect or incomplete.

Request Restrictions

Ask us to limit certain uses or disclosures.

Request Confidential Communications

Ask us to contact you in a specific way (e.g., only by email).

Receive an Accounting of Disclosures

Request a list of certain disclosures of your PHI.

File a Complaint

If you believe your privacy rights have been violated, you may file a complaint with us or with the U.S. Department of Health & Human Services. You will not be retaliated against for filing a complaint.

Our Responsibilities

We are required to:

  • Maintain the privacy of your PHI

  • Provide you with this Notice

  • Abide by the terms of this Notice

  • Notify you in the event of a breach of unsecured PHI

Changes to This Notice

We reserve the right to change this Notice at any time. Updated versions will be available on our website and in our office.

Contact Information

If you have questions about this Notice or wish to exercise your rights, contact:

The Backstory Chiropractic, PLLC

dr.haylie@thebackstorychiropractic.com

816 Lake Air Drive - Waco, TX

254-218-5565